What do I need to say when I call a Title X clinic?
When you call a Title X clinic, ask the person who answers the phone that you want to speak to the scheduler or you may need to choose an option from the list. When you get transferred to the scheduler say to them: “I want to make a confidential appointment for [insert the reason you are needing a visit–like “birth control” or “sti testing”], I don’t have money to pay, and I don’t want my parents to know.”
How much will it cost, and what do I need to bring?
The cost is free for teens who don’t use insurance and do not have an income. Title X clinics have a requirement to provide confidential care to young people. If you have insurance, using it could violate your confidentiality, so Title X will always let you be a self-pay or uninsured patient instead (if you live outside of Texas, there may be other confidentiality protections in your state.)
You only need to bring a valid form of identification (ID). This can be a driver’s license or school ID. However, if you do not have an ID that is okay too! You cannot be refused services at a Title X clinic if you cannot provide identification.
What will the Title X clinic staff ask me when I call?
During your call, you will be asked some basic information about yourself. This includes: your name, date of birth, and a safe phone number to contact you. You may be asked for a mailing address, if you have insurance and some demographic questions.
They may screen you for Title X eligibility (or financial screening) over the phone or they may schedule a separate appointment for the eligibility screening. Because of COVID-19, some clinics are allowing the eligibility screening to be over Zoom. Ask them if these options are available. Unfortunately, no clinics are allowing the doctors visit to be virtual and will have to be in-person.
At the eligibility screening you will be asked for your individual income. If you’re not working, you can say $0. No proof of income is required.
If you do not feel safe disclosing your home address, you don’t have to–let the scheduler know that you don’t want to give them an address. If you decide to use a parent or legal guardian’s mailing address, tell the clinic staff to not send any mail to the residence.
If you know what type of birth control that you are interested in, it’s important to mention this when you are making your appointment! Some clinics may need to order your preferred method before your appointment. Especially, if you’re interested in long-term options like an IUD or implant (aka Nexplanon).
What happens if the Title X clinic tells me that I need parental consent to get birth control and refuses to schedule an appointment?
Teens cannot be refused service at a Title X clinic! If you are refused an appointment, the next step is to write down the name of the person you are speaking to on the phone, the reason why they are denying you an appointment, and then call or text our 24/7 hotline at 866-999-5263. Jane’s Due Process will follow up with the Title X clinic refusing to schedule you an appointment and will work to ensure that you are able to access the healthcare that you deserve!
If you have concerns about your sexual and reproductive health, our volunteer advocates are available 24/7 at 866-999-5263 and by text 8am-11pm CT to support you. Please don’t hesitate to contact us if you need help accessing contraception, STI testing & treatment, or abortion in Texas.